At OnlyDallas, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or communicate with our team.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy. We encourage you to read this policy carefully so you understand how your information is collected and handled.

Information We Collect

When you interact with our store, we may collect the following types of information:

Personal Information: Your name, email address, phone number, billing and shipping address, and payment-related information when you place an order or contact us.

Order Information: Details about products you purchase, order dates, order amounts, and relevant purchase history.

Device Information: Information such as your IP address, browser type, device type, operating system, and browsing activity collected through cookies or similar technologies.

We collect information that is reasonably necessary to process orders, provide customer support, improve our website, and operate our business effectively.

How We Use Your Information

We may use the information we collect for purposes including:

Processing, confirming, and fulfilling your orders

Communicating with you regarding orders, shipping, returns, refunds, or inquiries

Providing customer support and responding to your requests

Improving our website, products, and overall shopping experience

Sending promotional messages, updates, or announcements where you have provided the appropriate consent

Detecting and preventing fraud, misuse, and unauthorized activity

Maintaining website security and complying with applicable legal requirements

We do not sell or rent your personal information to third parties.

Sharing Your Information

We may share personal information only when reasonably necessary to operate our business and provide our services, including:

With trusted third-party service providers such as shipping carriers, payment processors, website service providers, and fulfillment partners

With our fulfillment and shipping operations when necessary to process and ship orders to customers in the United States

With law enforcement agencies, courts, regulators, or other legal authorities when required by applicable law

When necessary to protect our legal rights, property, customers, or the security of our services

We expect service providers working with us to handle personal information appropriately and in accordance with applicable privacy and data protection requirements.

Payment Information

We use secure third-party payment processors to process transactions. Payment information entered during checkout is handled through the applicable payment provider’s secure processing systems.

OnlyDallas does not intentionally store customers’ complete payment card details on its own servers. Payment providers may process your information according to their own privacy policies and terms.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing and shopping experience. These technologies may help us:

Understand how visitors interact with our website

Remember items added to your shopping cart

Maintain website functionality

Improve website performance

Remember certain preferences

Provide relevant content and services

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, process orders, maintain appropriate business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, which may include:

Accessing the personal information we hold about you

Requesting corrections or updates to inaccurate information

Requesting deletion of certain personal information

Withdrawing consent for certain marketing communications

Requesting information about how your personal data is processed

To submit a privacy-related request, please contact us at support@onlydalas.com. We will review and respond to your request in accordance with applicable laws and requirements.

Protecting Your Information

We use reasonable technical and organizational security measures to help protect personal information from unauthorized access, alteration, disclosure, or misuse. These measures may include encryption, secure systems, access controls, and other appropriate safeguards.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

Any revised version will be posted on this page with an updated effective date where appropriate. We encourage you to review this page periodically to remain informed about how we handle personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

Business Name: OnlyDallas

Business Email: support@onlydalas.com

Phone: +1 510 488 5750

Business Hours: 9:00 AM – 5:00 PM (United States Time) | Monday – Friday

Address: 1412 Main St, Dallas, TX 75201, United States